Support
Warranty Policy
A three-year warranty is a target business position, subject to final US terms and model eligibility.
Model-specific coverage
Warranty duration and coverage must be confirmed on the order or product documentation. No blanket certification or regulatory warranty is implied.
Support process
Technical support may request logs, configuration details, photos, and troubleshooting steps before authorizing service.
Data responsibility
Customers should maintain backups and remove confidential data where practical before returning storage-equipped systems.